Warranty and complaints

Sól Na Rany jewellery is 3D printed and mainly made of brass. Brass products change and mature, depending on the wearing style and lifestyle. Subtle changes (especially when it comes to colour) are a natural process. We are doing our best effort to ensure that our designs are durable and highest quality. Please remember that your jewellery requires appropriate use. It should be protected from mechanical damage, the influence of chemicals (e.g. cosmetics, perfumes), contact with other metals and moisture.

Our jewellery is covered by a two-year warranty. The warranty does not cover mechanical damage and damage resulting from the misuse of the product. In order to lodge a complaint, end the completed claim form (available here) along with the jewellery and the proof of purchase to the following address:

Istota Maciej Nisztuk
ul. Czereśniowa 17
66-470 Kostrzyn nad Odrą
Poland